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GeM IT Hardware Procurement Guide – Eligibility, Cost & Process

IT hardware procurement through the Government e-Marketplace (GeM) is rule-driven, compliance-heavy, and digitally audited. For laptops, desktops, servers, networking equipment, and peripherals, eligibility and documentation matter more than aggressive pricing.

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What Is Considered IT Hardware on GeM?

Government departments procure the following IT hardware categories on GeM:

  • Laptops & Desktops

  • Servers & Storage Systems

  • Networking Equipment (Switches, Routers)

  • CCTV & Surveillance Systems

  • UPS, Power & Data Center Hardware

  • IT Peripherals (Printers, Scanners, Monitors)

Each category has predefined technical attributes that cannot be bypassed.

 Eligibility to Sell IT Hardware on GeM

To participate in IT hardware procurement, a vendor must meet minimum statutory and technical eligibility.

Mandatory Eligibility Criteria

  • Active GST Registration

  • PAN linked with business entity

  • Bank account in firm/company name

  • GeM Seller Registration & category activation

Additional IT-Specific Requirements

  • OEM authorization (mandatory for branded hardware)

  • Product catalogue approval

  • Make in India / Local Content declaration

  • Compliance with BIS / safety standards (where applicable)

Traders without OEM backing face restricted visibility in hardware tenders.

Cost Involved in GeM IT Hardware Procurement

GeM does not charge registration fees, but vendors must plan for indirect compliance costs.

 Cost Components

Cost TypeIndicative Nature
GeM RegistrationFree
Catalogue ListingFree
OEM AuthorizationOEM-dependent
Testing / CertificationProduct-specific
Bid ParticipationFree
Performance SecurityAs per tender

 Hidden cost is non-compliance, which leads to rejection and loss of opportunity.

Procurement Process: Step-by-Step

Government IT hardware procurement follows a structured digital workflow.

🔹 Step 1: Vendor & Catalogue Approval

  • Seller registers on GeM

  • IT hardware category activated

  • Product specs uploaded & validated

🔹 Step 2: Buyer Requirement Creation

  • Department selects IT hardware

  • Custom technical parameters added

  • Purchase mode chosen (Direct / L1 / Bid / RA)

🔹 Step 3: Bid Participation

  • Vendors submit technical & financial bids

  • OEM & Make in India verified

  • Lowest compliant bidder shortlisted

🔹 Step 4: Order Placement

  • Purchase Order issued on GeM

  • Delivery timeline starts

  • Performance security (if applicable)

🔹 Step 5: Delivery, Installation & Payment

  • Hardware delivered with serial numbers

  • OEM warranty activated

  • Buyer acceptance uploaded

  • Payment released through GeM

Purchase Modes Used for IT Hardware

Government buyers use different procurement modes based on value and sensitivity.

  • Direct Purchase – Low value, quick procurement

  • L1 Purchase – Bulk IT hardware with BOQ

  • Bid / Reverse Auction – High value or critical infrastructure

 Servers and networking equipment mostly go through Bid / RA mode.

Make in India & Local Content Rules

In 2026, GeM uses algorithmic preference for local content.

  • Class-I suppliers get bid preference

  • Wrong declaration = rejection or blacklisting

  • OEM-backed certification is essential

Make in India compliance directly impacts bid visibility and ranking.

Common Reasons for Rejection in IT Hardware Bids

  • Mismatch in model number or generation

  • Expired OEM authorization

  • Incorrect Make in India declaration

  • Ignoring buyer-added parameters

  • Delay in post-order documentation

Most rejections happen silently at technical evaluation stage.

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