On the Government e-Marketplace (GeM), rejection is not just loss of a bid—it directly impacts vendor visibility, ratings, and future eligibility. Repeated or serious violations can escalate to penalty, suspension, or blacklisting, especially in IT product categories.

The Biggest Misconception About Rejection

Most vendors assume rejection is:

“Technical mismatch” or “Price issue”

Reality:

GeM treats many IT rejections as compliance failures, not commercial errors. Some are logged internally and accumulate risk points against the vendor.

Top IT Product Rejection Reasons on GeM

 1. OEM Authorization Mismatch

• Expired authorization

• Wrong brand–model mapping

• Authorization not covering bid quantity

• OEM denial during verification

 Even a valid-looking letter can be rejected if OEM backend confirmation fails.

2. Incorrect Model / Generation Quoted

• Older processor generation

• Different chipset or controller

• Variant mismatch (RAM, SSD type, RAID)

“Equivalent or higher” claims are not accepted.

 3. False or Incorrect Make in India Declaration

One of the highest-risk violations.

• Wrong local content %

• Unsupported certificate

• OEM not aligned with declaration

 Treated as misrepresentation, leading to blacklisting risk.

4. Ignoring Buyer-Specific Technical Parameters

Buyers often add:

• Custom BIOS / OS requirements

• Security certifications

• Warranty structure

• Delivery & installation conditions

Missing even one = technical rejection, no clarification.

 5. Unrealistic or Dumping Price

• Abnormally low pricing

• Non-viable reverse auction bids

• OEM margin violation complaints

Result:

• Price ignored

• Bid cancelled

• Vendor flagged for future bids

 6. Post-Order Non-Compliance (Most Dangerous)

Many vendors get rejected after winning.

Common failures:

• Serial numbers not uploaded

• OEM warranty not activated

• Delayed delivery or installation

• Buyer acceptance not completed

 Leads to cancellation + penalty + rating damage.