Medical Equipment Blacklisting on GeM – Mistakes That Can Destroy Vendors

On the Government e-Marketplace (GeM), blacklisting is not sudden—but it is devastating. For medical equipment vendors, a single serious compliance failure or repeated “small mistakes” can result in category suspension, financial loss, OEM damage, and long-term exclusion from government business.

Blacklisting is more than bid rejection.

It can include:

• Suspension from medical categories

• Restriction on future bids

• Cancellation of live orders

• Vendor rating downgrade

• OEM & buyer-level flags

 Once flagged, future tenders silently disappear from your dashboard.

Biggest Myth Vendors Believe

“Blacklisting happens only for fraud.”

Reality:

Most blacklisting cases arise from compliance negligence, not intentional fraud—especially in medical equipment categories.

Top Mistakes That Lead to Medical Equipment Blacklisting

 1. Selling CDSCO-Regulated Devices Without Valid Approval

This is the highest-risk violation.

Common errors:

• Expired CDSCO license

• Wrong device classification

• Importer selling without valid linkage

• Quoting variant not covered under approval

 Treated as regulatory breach, not clerical error.

2. False or Inflated Make in India Declaration

Medical equipment vendors often:

• Overstate local content

• Use generic OEM certificates

• Claim manufacturer status incorrectly

 Result: Order cancellation + blacklisting proceedings.

 3. OEM Authorization Mismatch

• Authorization not covering tender quantity

• Model mismatch

• Expired authorization during execution

• OEM denial during backend verification

 OEM complaints carry heavy weight on GeM.

 4. Post-Order Non-Compliance (Silent Killer)

Many vendors get blacklisted after winning.

Failures include:

• Delayed installation or commissioning

• Warranty not activated

• Missing calibration / testing reports

• Buyer acceptance not completed

 Repeated post-order failure = suspension.

5. Dumping Prices in Life-Saving Equipment

Abnormally low pricing for:

• Ventilators

• ICU equipment

• Dialysis machines

• Emergency devices

Triggers:

• Buyer suspicion

• OEM objections

• Financial scrutiny

 Leads to bid cancellation & vendor flagging.