Payment Gateway Compliance for Online Sellers involves the KYC, security, and regulatory requirements businesses must meet to accept online payments through a payment gateway. While the process itself is usually straightforward, businesses commonly run into avoidable issues along the way. Here are the mistakes we see most often, and how to steer clear of them.
Mistake 1
Storing card data directly rather than relying on compliant gateway infrastructure.
Mistake 2
Not setting up a clear refund/chargeback process before going live.
Mistake 3
Choosing a gateway without comparing settlement timelines and fees.
Mistake 4
Ignoring failed-transaction reconciliation, leading to customer complaints.
How to Avoid These Issues
Most of these mistakes come down to preparation. Having the right documents ready — Business KYC documents for the payment gateway provider, Website/app compliance with the gateway's technical integration requirements, PCI-DSS awareness for handling card data securely, among others — and understanding the process before you start goes a long way toward a smooth outcome with payment gateway providers and applicable RBI guidelines.
Quick Reference: What You'll Need
- Business KYC documents for the payment gateway provider
- Website/app compliance with the gateway's technical integration requirements
- PCI-DSS awareness for handling card data securely
- Settlement account details linked correctly
Need Help With This?
Leegal's team handles registration, compliance, and advisory work like this end-to-end, with transparent pricing and a dedicated point of contact throughout.
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