MSTC KYC Rejected? Common Documentation Errors

A rejected KYC application is almost always traceable to a specific, fixable documentation issue rather than a fundamental eligibility problem.

The most frequent causes include mismatched entity name/address across documents, an outdated or expired GST certificate, or an unclear/non-compliant signatory photograph.

For companies and LLPs, missing or improperly formatted incorporation documents are another common rejection trigger.

Reviewing the specific rejection reason provided, correcting exactly that issue, and resubmitting with careful cross-checking of all documents resolves the large majority of KYC rejections.

Frequently Asked Questions