Scrap Weight Discrepancy After MSTC Auction: Resolution Process

Weight discrepancies between the auction listing and actual delivered material are a genuine, recurring concern in scrap trading, and there's a structured way to address them.

Document the discrepancy precisely at the point of receipt — ideally using calibrated weighing equipment and, where possible, with a witness or documented weighment process.

Raise the discrepancy formally and promptly through MSTC's grievance process, referencing the specific auction, listed weight, and your documented actual weight.

Going forward, understanding the specific weighment terms and conditions stated in the auction listing before bidding — including any tolerance allowances — helps set realistic expectations before a dispute arises.

Frequently Asked Questions